Customer Service Admin
Quick Apply Full-time 1 day ago Full Job Description About us Muzo (ABF USA Ltd) is a small but growing business in the Valmont Industrial Park in West Hazleton, PA.
We are an innovative, creative, collaborative bunch and our goal is to to be the industry leading manufacturer of beautiful, multifunctional learning space and outdoor work/life furniture.
Initailly specializing in K-12 educational furniture, Muzo has built its reputation within the educational market and has branched out beyond the walls of the classrooms of yesteryear to showcase the classroom of the future - with its world class designs of both indoor and outdoor furniture.
Our work environment includes:
Growth opportunities Regular social events Casual work attire Relaxed atmosphere On-the-job training Safe work environment Opportunities for business travel We are currently seeking a Customer Service Admin to work from our showroom/headquarters in West Hazleton.
The Customer Service Admin will be responsible for providing customer service, order management and internal and external communication.
This role must be capable of answering questions and responding to emails in an appropriate manner.
The right candidate will have experience in customer service, verbal communication and the ability to multitask effectively and efficiently.
Candidates with experience in SAP B1 will be strongly considered.
Responsibilities:
Build and retain rapport with customer and 3rd Party selling agents Answer questions about products and services Act as liason between Production and Sales staff to communicate order status to customers Handle and communciate customer complaints Manage accounts by maintaining customer information Work with clients directly to solve problems Communciate effectively and transparently with Operations Manager and other administrative staff.
Other duties and tasks as assigned.
Job Type:
Full-time
Benefits:
Paid time off Experience level:
2 years Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday No weekends Work setting:
Office Ability to commute/relocate:
West Hazleton, PA:
Reliably commute or planning to relocate before starting work (Required) License/Certification:
Driver's License (Required) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are an innovative, creative, collaborative bunch and our goal is to to be the industry leading manufacturer of beautiful, multifunctional learning space and outdoor work/life furniture.
Initailly specializing in K-12 educational furniture, Muzo has built its reputation within the educational market and has branched out beyond the walls of the classrooms of yesteryear to showcase the classroom of the future - with its world class designs of both indoor and outdoor furniture.
Our work environment includes:
Growth opportunities Regular social events Casual work attire Relaxed atmosphere On-the-job training Safe work environment Opportunities for business travel We are currently seeking a Customer Service Admin to work from our showroom/headquarters in West Hazleton.
The Customer Service Admin will be responsible for providing customer service, order management and internal and external communication.
This role must be capable of answering questions and responding to emails in an appropriate manner.
The right candidate will have experience in customer service, verbal communication and the ability to multitask effectively and efficiently.
Candidates with experience in SAP B1 will be strongly considered.
Responsibilities:
Build and retain rapport with customer and 3rd Party selling agents Answer questions about products and services Act as liason between Production and Sales staff to communicate order status to customers Handle and communciate customer complaints Manage accounts by maintaining customer information Work with clients directly to solve problems Communciate effectively and transparently with Operations Manager and other administrative staff.
Other duties and tasks as assigned.
Job Type:
Full-time
Benefits:
Paid time off Experience level:
2 years Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday No weekends Work setting:
Office Ability to commute/relocate:
West Hazleton, PA:
Reliably commute or planning to relocate before starting work (Required) License/Certification:
Driver's License (Required) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
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